Shipping Policy
Shipping Fees
- Free shipping on orders over $100.00.
- A flat shipping fee of $9.99 applies to orders under $100.00.
Order Processing and Delivery
- Orders are processed within 1–2 business days.
- Estimated delivery time is 5–8 business days after shipment.
- Delivery times are estimates and not guaranteed.
- Tracking information is provided after the order is shipped.
Shipping Origin
- Orders are shipped from warehouses located in the United States.
Shipping Destinations
- Shipping is available within the United States only.
We do not ship to the following locations:
- Alaska
- American Samoa
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas (AA)
- Armed Forces Europe (AE)
- Armed Forces Pacific (AP)
Shipping Delays
Hivati Technologies is not responsible for delays caused by shipping carriers or circumstances beyond our control, including weather conditions, inspections, or incorrect or incomplete address information provided at checkout.
Address Responsibility
Customers are responsible for providing accurate and complete shipping information. Orders shipped based on the address provided by the customer are not eligible for refunds or replacements.
Address Changes
Shipping addresses cannot be changed once an order has been shipped.