Privacy Policy
Hivati Technologies (“we”, “us”, or “our”) operates the website https://hivatitechnologies.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. This policy is designed to meet Google Merchant Center (GMC) requirements and applicable data protection laws.
1. Personal Information We Collect
When you visit or interact with our Site, we collect certain information to provide and improve our services.
A. Device Information
Examples:
- Web browser type and version
- IP address
- Time zone
- Cookie data
- Pages or products viewed
- Search terms and interaction data
Purpose:
- To load the Site accurately
- To analyze website performance and improve user experience
Source:
- Collected automatically through cookies, log files, pixels, and similar technologies
B. Order Information
Examples:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third‑party payment gateways; we do not store card details)
Purpose:
- To process and fulfill orders
- To arrange shipping and delivery
- To send order confirmations and invoices
- To detect and prevent fraud
- To communicate with customers regarding orders
Source:
- Collected directly from you at checkout
C. Customer Support Information
Examples:
- Contact details (name, email, phone number)
- Order details and delivery information
- Communication history related to inquiries, returns, or warranty claims
Purpose:
- To provide customer service and after‑sales support
Source:
- Collected directly from you
2. Minors
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal information, please contact us so we can delete it.
3. How We Share Personal Information
We share personal information only as necessary to operate our business and comply with legal obligations.
Examples include:
- Website platform: WordPress and WooCommerce (online store functionality)
- Payment processors: Secure third‑party payment gateways used to process transactions
- Shipping partners: To deliver your orders
- Analytics and advertising: Google Analytics and Google Ads
- Legal compliance: When required by law, regulation, or legal request
We do not sell your personal information.
4. Behavioural Advertising & Analytics
We use personal information to show relevant ads and understand how customers use our Site.
Examples:
- Google Analytics: To analyze website traffic and usage
- Google Privacy Policy: https://policies.google.com/privacy
- Opt‑out: https://tools.google.com/dlpage/gaoptout
You may opt out of targeted advertising via:
- Google Ads: https://www.google.com/settings/ads
- Facebook Ads: https://www.facebook.com/settings/?tab=ads
- Digital Advertising Alliance: http://optout.aboutads.info/
5. Use of Personal Information
We use your personal information to:
- Offer and sell products
- Process payments
- Ship and fulfill orders
- Provide customer support
- Communicate updates, offers, or service messages
- Improve our website and services
6. Cookies
Cookies are small data files placed on your device when you visit our Site. We use cookies to:
- Enable essential site functionality
- Remember user preferences
- Analyze traffic and performance
- Support advertising and marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
More information: https://www.allaboutcookies.org
7. Do Not Track
Currently, there is no industry standard for responding to “Do Not Track” signals. Therefore, we do not alter our data practices when such signals are detected.
8. Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon publication. Continued use of the Site constitutes acceptance of the updated policy.
10. Contact Information
For questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:
Hivati Technologies
Email: contact@hivatitechnologies.com
Website: https://hivatitechnologies.com
Last updated: 14/12/2025